1. Introduction
These Terms and Conditions apply to your use of jakariaahmed.com and to website-related services provided directly by Jakaria Ahmed.
By using this website, submitting an enquiry, requesting a consultation, accepting a quotation, placing an order, or making a payment, you agree to these Terms and Conditions.
If a separate quotation, proposal, invoice, Fiverr order, Upwork contract, or written agreement contains different terms, the project-specific agreement will take priority for that project.
2. Services
Services may include:
WordPress website design and development
Elementor website development
Website redesign
Landing page development
WooCommerce setup and customization
WordPress bug fixing
Website migration
Speed optimization
SEO improvements
Malware removal and security improvements
Website maintenance
Responsive design fixes
Technical consultation
Other website-related services agreed in writing
The exact services, deliverables, price, delivery time, and revision allowance will be confirmed before the project begins.
Submitting an enquiry does not guarantee that a project will be accepted.
3. Quotations and Project Scope
A quotation or proposal is based on the information provided by the client at the time it is prepared.
The agreed price covers only the services and deliverables listed in the quotation, proposal, order, invoice, or written project agreement.
Any request outside the original scope may require:
An additional fee
A revised delivery time
A separate quotation
A new order or milestone
Additional work may include new pages, new features, major design changes, extra integrations, additional products, content writing, or changes to previously approved work.
A project will normally begin after the required payment, content, information, and website access have been received.
4. Client Responsibilities
The client is responsible for providing accurate and complete information needed to complete the project.
This may include:
Website login details
Hosting or server access
Domain or DNS access
Brand guidelines
Logo files
Images
Written content
Product information
Business details
Legal policies
Feedback and approvals
Access to third-party services
The client confirms that they have permission to use all content, images, logos, software, accounts, and other materials supplied for the project.
The client is responsible for ensuring that supplied content does not violate copyright, privacy, trademark, advertising, or other applicable laws.
Delays in providing content, access, feedback, approval, or payment may extend the delivery date.
5. Payments
Payment terms will be confirmed in the relevant quotation, proposal, invoice, order, or project agreement.
Depending on the project, payment may be required:
In full before work begins
Through an advance payment
Through project milestones
Through Fiverr, Upwork, or another agreed platform
Work may be paused if a payment is overdue.
Final delivery, website transfer, administrator access, source files, or ownership rights may be withheld until all agreed payments have been received.
The client is responsible for transaction fees, marketplace fees, currency conversion charges, taxes, or third-party charges unless otherwise agreed.
6. Revisions and Additional Changes
The number of revisions included in a project will be confirmed before work begins.
A revision means a reasonable adjustment to work already completed within the agreed project scope.
A revision does not include:
A completely new design
A new page
A new feature
A different project direction
Additional functionality
Work not included in the original agreement
Revision requests should be clear, specific, and submitted together where possible.
Additional revisions or changes outside the agreed scope may require an extra fee and additional delivery time.
7. Project Timeline and Delays
Delivery times are estimates unless a fixed deadline has been confirmed in writing.
The delivery date may be extended because of:
Delayed client feedback
Missing content
Missing login access
Scope changes
Hosting problems
Plugin or theme conflicts
Third-party service issues
Delayed payment
Technical problems outside reasonable control
If the client does not provide the required content, access, payment, or feedback for 30 days, the project may be paused or considered inactive.
An inactive project may need to be rescheduled based on availability. A restart fee or revised quotation may apply if the project resumes after a long delay.
8. Cancellation and Refunds
Advance payments or deposits cover reserved project time, planning, communication, setup, and work already completed.
Unless otherwise agreed, deposits are non-refundable after work has started.
If the client cancels the project:
Payment remains due for work already completed
Third-party expenses are non-refundable
Completed work may not be used until fully paid
Any possible refund will be based only on the uncompleted portion of the project
Refunds are not normally provided because the client changes their mind, changes business direction, delays the project, no longer needs the service, or requests work outside the agreed scope.
Projects completed through Fiverr, Upwork, or another marketplace are also subject to that platform’s cancellation and refund policies.
9. Third-Party Tools, Themes, Plugins and Hosting
WordPress websites may use third-party services such as:
Hosting providers
Domain registrars
WordPress themes
Plugins
Page builders
Payment gateways
Email services
Analytics tools
Security services
Backup services
Fonts
Stock images
External APIs
These products and services are controlled by their respective providers.
I cannot guarantee that third-party products will always:
Remain available
Remain free
Continue working with WordPress
Support future updates
Maintain the same features
Remain free from bugs or security issues
The client is responsible for purchasing, renewing, and maintaining required licences, subscriptions, hosting, domains, email services, and third-party accounts unless otherwise agreed.
10. Website Security, SEO and Performance
Reasonable efforts will be made to provide secure, functional, responsive, and properly configured website services.
However, no website can be guaranteed to be completely free from:
Hacking
Malware
Security vulnerabilities
Hosting failure
Third-party software issues
Data loss
Downtime
Future compatibility problems
Malware removal or security improvements do not guarantee that a website will never be attacked again.
SEO services do not guarantee a specific ranking, traffic level, number of leads, sales, or business results.
Speed optimization does not guarantee a specific PageSpeed Insights, GTmetrix, Core Web Vitals, or performance score unless confirmed in writing.
Website performance may be affected by hosting quality, plugins, themes, images, videos, analytics scripts, advertisements, visitor location, device type, and internet connection.
11. Website Testing and Client Approval
The client is responsible for reviewing the website before approving or launching it.
The client should check:
Website content
Contact details
Images
Links
Forms
Email notifications
Prices
Product information
Payment settings
Shipping settings
Desktop layout
Tablet layout
Mobile layout
Legal information
Third-party integrations
Approval may be given through email, message, marketplace acceptance, payment, or a clear instruction to launch the website.
Changes requested after approval or launch may be treated as additional work.
12. Ownership and Intellectual Property
Ownership of custom final work created specifically for the client will transfer after full payment has been received.
This does not include:
Unpaid work
Rejected designs
Draft concepts
Third-party themes
Plugins
Fonts
Stock images
Open-source software
Developer tools
Reusable code
Non-transferable licences
Third-party products remain subject to their own licence terms.
The client may not copy, publish, sell, transfer, or use unpaid work.
The content, design, branding, and original materials published on jakariaahmed.com may not be copied, reproduced, scraped, resold, or distributed without written permission.
13. Portfolio, Reviews and Testimonials
Unless confidentiality has been agreed in writing, completed public-facing work may be displayed in:
My portfolio
Social media posts
Case studies
Proposals
Fiverr or Upwork profiles
Marketing materials
This may include the client’s business name, public website link, website screenshots, project description, and publicly shared review.
Passwords, private information, customer records, payment information, and confidential business materials will not knowingly be published.
Reviews or testimonials voluntarily provided by clients may be used for promotional purposes. Minor corrections may be made for spelling, formatting, or length without changing the original meaning.
14. Post-Project Support and Maintenance
Any included support period will be confirmed in the project agreement.
Post-project support normally covers small corrections directly related to the original agreed work.
It does not normally include:
New pages
New features
Content updates
New integrations
Hosting problems
Website changes made by others
Plugin or theme updates
Malware after delivery
Ongoing maintenance
New design requests
WordPress websites require regular updates, backups, security monitoring, licence renewals, and maintenance.
Unless an ongoing maintenance plan has been agreed, future support, updates, repairs, or changes may require an additional fee.
15. Liability, Disputes and Governing Law
I will not be responsible for indirect losses such as lost profit, lost sales, lost opportunities, business interruption, search-ranking changes, loss of data, or problems caused by third-party services.
Where liability cannot legally be excluded, the maximum liability relating to a project will not exceed the amount paid for the specific service that caused the claim.
I am not responsible for problems caused by:
Client changes
Another developer
Hosting providers
Third-party software
Expired licences
Weak passwords
Client devices
Server outages
Changes made after project delivery
If a concern or dispute arises, both parties should first try to resolve it through reasonable written communication.
Projects completed through Fiverr, Upwork, or another marketplace may also be subject to that platform’s dispute process.
These Terms and Conditions are governed by the laws of Bangladesh. Any legal dispute will be handled by the appropriate courts of Bangladesh unless mandatory law requires otherwise.
Contact Information
For questions about these Terms and Conditions, contact:
Jakaria Ahmed
WordPress Developer and Website Consultant
Mirpur, Dhaka, Bangladesh
Phone: +880 1932-965188
Website: https://jakariaahmed.com
You may also contact me through the Contact page of this website.